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Using
the system
Designs
and logos
Paper
information
Catalog
and product information
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Using the
system |
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I need
to have my supervisor approve the proof before I can place the order.
How can I send a copy of the proof to someone else? |
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Save the PDF proof to
your desktop and then make a printout or email the PDF as an
attachment. Please remember to save your shopping cart; otherwise,
all data entered will be lost. Once the proof has been approved,
return to "Saved Shopping Carts" and complete the
order. |
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I
entered information for three lots of business cards into the online
system but needed to exit the system before I was able to fully
process my order through SAP. Where did all of my data go? |
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Please be advised that
you need to save order information in your shopping cart if you plan
to exit the system before completing your order or if you need to
forward proofs to others for review. |
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I'm
able to complete the data entry and proofing steps for my online
order, but I'm unable to complete the SAP requisitioning step
successfully. What should I do? |
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Please contact the
Help Desk at 617.253.1101 or computing-help@mit.edu. |
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How can
I check on the status of my order? Can I do this online? |
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You can do so online
after a purchase order number has been generated for the requisition
issued as part of your order. Once you know that a PO number has been
issued, log onto the Ambit Press online catalog and locate the
red "Order Manager" button in the main navigation. Click on "Order
Status" from the options in the pull-down menu. You will now be
prompted to enter information into search boxes (date of order, order
number, etc.) to help locate your order. Once the system locates your
order, you will see line items such as "New Order," "Order Accepted,"
and "Work in Progress," along with the date these actions took
place. |
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What if I review my PDF proof printout soon after placing my order and realize there's a typo? |
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As soon as you can, please email the Ambit Press help team at ecat.ambit@ambitpress.com. Let them know that there is an error on your order that needs to be fixed before printing and detail what that change is. There may be additional charges to make these edits. |
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Can
someone come to my office to walk me through the system in
person? |
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Yes, please contact eCAT3 team at ecat.ambit@ambitpress.com for assistance. |
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Who can provide customer service support to clients using the stationery catalog? |
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Product information and help with the catalog, guidance on stationery designs and production, or advice on any of your other print projects.
Ambit Press
ecat.ambit@ambitpress.com
617.876.3688
Computer and technical help with the Web, MIT
Certificates, and SAP:
Help Desk
computing-help@mit.edu
617.253.1101
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Designs
and logos |
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Can I
order letterhead from one design and business cards from
another? |
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You should stay within
one design suite. The layouts of the three components (business
cards, letterhead, and envelopes) contain design elements that
coordinate the whole package. |
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About a
year ago, I ordered letterhead and envelopes using a similar layout
to what is now Design 1, but with a different MIT logo. What do I do
now? |
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When you have depleted
your current supply, we recommend that you select from the three new
designs offered. The logo you refer to was an interim placeholder
while the official logo design was in
development. |
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What
does my department currently order? |
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Please contact the eCAT3 team at
ecat.ambit@ambitpress.com and they will check their database for you. |
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My
department has its own logo. Can I order business papers using my
department's logo online? |
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The eCAT3 team will assist offices and departments with the creation
of custom catalogs for approved departmental designs. |
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How can
I integrate my department's logo with the new MIT identity? |
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If you would like to
develop a custom design, integrating your logo with the Institute
graphic identity, contact the eCAT3 team at ecat.ambit@ambitpress.com. |
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Designs
and logos |
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Can I
see printed samples before ordering? |
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Absolutely. Please contact the eCAT3 team to
have samples of the official watermarked bond papers provided to you.
Ambit Press 617-876-3688
ecat.ambit@ambitpress.com
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Can I
order any paper stock? |
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The online system
offers two paper choices; the MIT bond in white or natural white.
There are many benefits to using the MIT bond:
The MIT bond
is made from 100% recycled paper,
supporting MIT's larger environmental initiatives here on
campus. Matching
second sheets can be ordered online from the Staples eCAT3 catalog. MIT Bond White item number is 908936 and MIT Bond Natural White item number is 908938.
Using the
official watermarked bond gives your business correspondence the
official connection to MIT. The simplified MIT seal featured in the
watermark offers a bit of MIT's history when coupled with the new MIT
logo printed on the letterhead. |
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Catalog
and product information |
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What is
eCAT3 and how is it related to Ambit Press and the online
stationery ordering catalog? |
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eCAT3 is MIT's web-based system for purchasing directly
from selected MIT partner vendors and is integrated into SAPweb
for quick creation of requisitions. MIT's partner vendor,
Ambit Press of Cambridge, offers MIT business papers to
clients through their eCAT3 catalog.
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What
products are offered through the Ambit Press catalog? |
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Currently, letterhead,
#10 envelopes, business cards in three design options are offered, as well as notepad, large envelopes and mailing label. In the next phase, we plan to include additional products
such as pocket folders and invitation packages. If there are any products you would recommend that we add,
please email the eCAT3 team at ecat.ambit@ambitpress.com with
your suggestion. |
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