Frequently Asked Questions

Q: After submitting an order to SAP, how long before it shows up Find or Display a Requisition in SAPweb?
A: The requisition will appear immediately. The PO will be listed within an hour after the requisition is approved and released.

Q: Will the order go directly to the vendor when I submit it to SAP?
A: This depends on your release strategy. Your order may need to be approved by someone else in your department. If so, the order will go to the vendor after your approver has released the order. To see the status of your requisition, go to the SAPweb Purchasing page, click on Display Requisition, and enter your requisition number.

Q: I submitted an ECAT requisition and a PO has been assigned, but the vendor does not show the order in their system. What do I do?
A: Call the Procurement Office at 253-3820.

Q: Can I change item or delivery information after I submit the requisition to SAP?
A: No. If you need to change any information on an order, it is best to cancel the requisition entirely and recreate your order. Otherwise, vendors that match the PO information to their saved shopping carts may not be able to process your order correctly.