MIT Kerberos Contact Information

Important Note for Users at MIT

If you are a user in the MIT community, please contact MIT IS&T to get help about Kerberos. The MIT Kerberos Team does not have the resources to support individual MIT end users.

Getting Help for End Users

If you are a user at a site using Kerberos, please contact your site's support organization for help. If you are a user in the MIT community, please contact MIT IS&T for assistance with Kerberos.

If you are using a version of MIT Kerberos shipped with another vendor's product, please contact your vendor directly for support. The MIT Kerberos Team does not have the resources to support individual end users.

Getting Help for Administrators

If you are installing or deploying Kerberos, the kerberos list is appropriate for questions and discussions about Kerberos in general, not necessarily limited to the MIT implementation. Please note that replies to questions are not guaranteed.

Postings to the kerberos list from non-subscribers are moderated; you may find it useful to subscribe to the list before you send. This is a public list: any mail you send to it is archived and visible to non-subscribers.

Getting Help for Developers

The krbdev list is a developers' mailing list primarily focusing on the MIT reference implementation. It is a reasonable place to direct questions if you are developing a third-party application using the MIT implementation, adapting the MIT implementation for your own use, or intending to include the MIT implementation as part of your own product.

The kfwdev list is a developers' mailing list primarily focusing on the MIT Kerberos for Windows (KfW) implementation. It is a reasonable place to direct questions if you are developing a third-party application using KfW, adapting the KfW implementation for your own use, or intending to include KfW as part of your own product.

Postings to these lists from non-subscribers are moderated; you may find it useful to subscribe to the list before you send. These are public lists: any mail you send to them is archived and visible to non-subscribers.

Reporting Bugs

The e-mail interface to our bug-tracking system is the krb5-bugs list. Please make sure that your problem is actually due to a bug in the implementation before sending mail here. If in doubt, you can always send e-mail to the kerberos list first. Bug reports sent here are available to the public: please don't send anything confidential or sensitive here. See our Security Contact information below.

Security Contact

If you need to send sensitive information, please send it to our security contact address: krbcore-security@mit.edu