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Red Hat Linux Frequently Asked Questions

Donnie Barnes, djb@redhat.com

1. Introduction

2. General Questions

• 2.1 Where can I get information on Red Hat Linux?
• 2.2 What Media is Red Hat Commercial Linux Available on?
• 2.3 The Red Hat FTP site is slow. Are there mirrors?
• 2.4 How do I order from the Red Hat Software?
• 2.5 How do I contact Red Hat Software?
• 2.6 How do I get new updates to Red Hat as they happen?
• 2.7 How do I get support if I bought the Caldera, PHT, etc CD?
• 2.8 What do I do if I have media (manual or CD) problems?
• 2.9 What's the quickest and best way to get support for Red Hat?
• 2.10 How do I report a problem?
• 2.11 What versions of Red Hat Linux are there?
• 2.12 What hardware does Red Hat Linux support?
• 2.13 How do I get Linux to work with my Adaptec 2940?
• 2.14 Why won't my Adaptec (274x, 284x) work?
• 2.15 Why don't the 1.3.32 or 2940 images boot?
• 2.16 What applications are there for Red Hat Linux?
• 2.17 Does Red Hat Linux include source code?
• 2.18 What version of X Windows is included with Red Hat?
• 2.19 Are Accelerated-X and Metro-X easy to install?
• 2.20 What packages do we ship in our latest release?
• 2.21 What is the relationship between Red Hat and Caldera, PHT, etc?
• 2.22 Does Red Hat support UMSDOS installs?
• 2.23 How do I use the rescue.img with RedHat 2.x?

3. Installation Questions

• 3.1 Do I need swap space?
• 3.2 Why do I get an error enabling swap space in 2.1?
• 3.3 I can't get the mouse to work on my Laptop. Why?
• 3.4 Why doesn't the Linux Library work with Red Hat 2.x?
• 3.5 How do I get my IDE CD-ROM on my SB16 to work?
• 3.6 How do I get my Sony CDU31 or CDU33 to work?
• 3.7 How do I do a network install of Red Hat 2.x?
• 3.8 Why doesn't my Adaptec 154x work?
• 3.9 How do I run the install program again?
• 3.10 Why am I missing some programs?
• 3.11 Do I need to reinstall if I didn't get a LILO prompt?
• 3.12 How do I mount my CD-ROM?
• 3.13 Why does my Trident 9400 show up as an 8900?
• 3.14 Why does Linux only see part of my RAM?
• 3.15 How do I install to my DOS partition?
• 3.16 What does the boot disk message really mean?
• 3.17 How do I make my own special boot disk?
• 3.18 How do I use the NYS/NIS system that comes with RedHat?

4. Using Red Hat Linux

• 4.1 Where are the printing commands (lpr, etc)?
• 4.2 Why does Red Hat `adduser' put each user in his/her own group?
• 4.3 Why doesn't the xmh shipped with Red Hat work properly?
• 4.4 How do I get color ls to work?
• 4.5 I rebuilt my kernel, but I got vmlinux instead of vmlinuz. Why?
• 4.6 How do I make my own packages (RPMs)?
• 4.7 I compiled a program, but I can't run it. What gives?
• 4.8 Why does iBCS break when I recompile my kernel?
• 4.9 Why does Netscape display a ton of errors when I start it?
• 4.10 Why are include files missing when I try and compile?
• 4.11 Where is Openwin?
• 4.12 Where is package XYZ?
• 4.13 Why doesn't xtexsh work?
• 4.14 How do I add nameservers in the netcfg tool?

5. Upgrading

• 5.1 How do I upgrade from 2.0 to 2.1?
• 5.2 I upgraded 2.0 to 2.1 and now Glint doesn't work. Why?

6. Copyright Notice