Work at the Museum
Thank you for your interest in working at the MIT Museum. The Museum is part of the Massachusetts Institute of Technology; the Human Resources web site is an excellent resource for learning more about working at MIT.
Member of team providing retail and customer service to Museum visitors and patrons. Assists Store Manager in all aspects of Museum Store operations.
Principal Duties and Responsibilities:
Monitor store displays on a daily basis and update as needed to reflect current stock levels and new merchandise, and to ensure maximum attractiveness. Work with Visitor Services staff to maintain a neat, clean and visually appealing store.
- Assist in maintaining inventory levels adequate for estimated sales by monitoring stock levels and inventory management reports. Create replenishment purchase orders for selected merchandise using inventory management reports, and sales and OTB forecasts created by the Store Manager.
- Update point-of-sale database with new merchandise as instructed by Store Manager. Create purchase orders for new merchandise as directed by Store Manager.
- Ensure that point-of-sale database has a high level of accuracy for all entries. Become proficient in basic operations of point-of-sale system.
- Organize incoming merchandise to be counted, priced and stored by Visitor Services staff. Working closely with the Visitor Services financial clerk as needed, enter receivings into POS for all merchandise, reconcile routine discrepancies, and notify Store Manager of discrepancies that require higher level attention.
- Monitor changes to merchandise cost and make pricing adjustment recommendations to Store Manager as needed.
- Ensure that two stockrooms are well organized, with merchandise easy to access and clearly identified.
- Assist Store Manager to perform annual inventory of all store merchandise to comply with MIT accounting standards.
- Create new displays as directed by the Store Manager.
- Provide credit card information to vendors for payment of merchandise invoices. Verify vendor charges against invoice. Track credit memos from vendors to ensure they are applied to subsequent bills. Assist with processing of merchandise returns.
- Assist Store Manager to implement and launch online store including developing content; maintaining store website; entering and processing orders; reconciling transactions; handling customer inquiries for information; problem solving customer complaints within guidelines established by Store Manager.
- Other duties as needed or required.
Reports to the Store Manager, MIT Museum. Works closely with Store Manager to determine daily priorities, depending on recent deliveries; stock replenishment needs; availability of Visitor Services staff; upcoming Museum or MIT special events; and other eventualities. Operate independently to resolve receivings problems, and to create purchase orders for merchandise replenishment within general framework established by Store Manager.
Delegates routine tasks including counting, pricing and storage of new merchandise to Visitor Services staff. Organizes merchandise to facilitate processing of incoming items and annual inventory. Helps to oversee staff hired specifically for annual inventory of all merchandise.
Qualifications & Skills:
REQUIRED: High school diploma or equivalent required. College degree in marketing, retail management or similar field preferred. Minimum 2 years retail experience. High energy and the ability to work in an ever-changing environment. Excellent attention to detail while working quickly and accurately. Ability to prioritize tasks for self and part-time stockroom staff. Good design sense and an understanding of basic merchandising principles. Ability to understand and evaluate replenishment and similar reports for stock level maintenance and replenishment ordering. Proficiency with cash register operations, and standard business software (Excel & Word), including the graphic portions of Word. Understanding of basic principles of database software. Working knowledge of graphic software (Adobe Creative Suite). Occasional travel to local trade shows, and evening or weekend work is required. Ability to lift 50 lbs., and move about a crowded stockroom.
PREFERRED: Experience with maintaining online websites or web-based stores; processing orders placed through a website, and packing and shipping. Previous experience with purchasing in a retail environment, preferably for a gift store.
Applicants must apply online at MIT HR website, Job #13119.
The Director of Technology is responsible for all aspects of technology operations, including strategic planning, technical implementation, budget preparation and management. The Director of Technology reports to the Museum Director and is a member of the Museum's senior management team.
Principal Duties and Responsibilities:
Oversee and manage support for 35+ full and part-time staff and interns' desktop and laptop computers. Includes procuring computers, monitors, peripherals and software; installation of software and software updates; training staff as needed in use of systems and software; managing repair or replacement of systems.
Define and implement file server and backup system for all staff and Museum Collections data.
Collaborate with Exhibitions, Education & Public Programs, Collections, Store, PR & Marketing, and Administrative staff in developing new technology initiatives and projects.
Oversee Museum web sites, develop procedures for implementing, testing, deploying, and operating web sites based on static HTML as well as on active back-end systems such as Wordpress. Implement web sites in-house, work with outside suppliers, or work with other museum staff who are working with outside suppliers. Monitor web sites to ensure proper operation, maintain backups of web sites, update server software as needed.
Develop multimedia systems for exhibits, including investigation into new platforms such as iPads, Linux-based computers, and other special-purpose hardware. Implement exhibit technology installations capable of operating over periods ranging from a few weeks to years with minimal intervention required by other Museum staff.
Oversee MIT360 video projection system, work with MIT A/V and outside vendors to maintain, install, upgrade, and repair the system. Work with Museum staff to ensure A/V requirements are met.
Continuously investigate new technologies, experiment with potential technologies such as virtual servers, rich media web site software, exhibit and interactive hardware and software.
Provide advice to Museum staff members needing assistance with technology planning for new exhibits, web sites or other operational needs.
Participate in the development of strategic plans. Initiate and develop special initiatives related to museum technology.
Provide overall direction and advice on Museum's technology implementations. Work closely with colleagues to meet team goals and improve processes and practices.
Supervise one or more full or part-time permanent or temporary staff members working on technology or technology related projects.
Other duties as needed or required.
Qualifications & Skills:
Applicants must apply online at MIT HR website, Job #12999.
The Manager of Exhibitions is a hands-on position, with responsibility for the installation, operations and maintenance of exhibits, interactive experiences and the display of collections. The Manager reports to and will collaborate effectively with the Director of Galleries and Exhibitions, with direct responsibility for supporting the fabrication and installation of new museum exhibits. As part of the Exhibitions team will have direct responsibility for maintaining the installed exhibitions for a successful visitor experience at the museum. The Manager is also the lead liaison with Facilities on gallery infrastructure maintenance issues. Hires and/or trains and manages temporary full- and part-time employees and interns for exhibitions operations and maintenance.
Principal Duties and Responsibilities:
- Maintain existing galleries (including Hart and Compton Studio), exhibitions and museum public areas.
- Lead gallery preparation, construction, installation and de-installation, of new permanent and traveling exhibitions, supervising outside vendors as required.
- Manage and maintain all exhibit facilities, workshops, matting & framing shop, equipment and storage areas, managing inventories, ordering supplies and maintaining equipment.
- Provide "museum quality" matting and framing for Museum exhibitions and loans. Fabricate display cases and custom mounts for objects on display. Where necessary, hire outside contractors to complete work.
- Maintain existing exhibition lighting, installing and focusing new exhibition lighting as needed.
- Meet project budgets and schedules.
- Collaborate as part of the exhibitions team on the development and design of new exhibitions, including the prototyping of interactive experiences and technical reviews of shop drawings to meet experience goals and budgets.
- Consult with Curators on the handling, mounting and installation of artifacts and objects from the collections.
- Act as the liaison on gallery maintenance issues with MIT Facilities or other entities.
- Create and maintain any office procedures and documentation required by the exhibitions process.
- Maintain a flexible schedule as needed to support exhibit installations and operations.
Bachelor's degree required. Minimum of three years' experience in exhibition fabrication, installation, maintenance and management is desirable including managing budgets and supervising staff. The position requires an experienced craftsperson accustomed to a deadline driven environment, a creative problem solver with high level of organization and the ability to work independently. Experience in a museum environment is preferred. Knowledge of CAD drafting skills is preferred.
Applicants must apply online at MIT HR website. Job #12988
The MIT Museum seeks part-time visitor services assistants. Duties include: greeting visitors, selling admission tickets, ringing up museum store purchases and periodically restocking store, staffing reception desk and answering visitor questions, monitoring groups in the galleries during busy periods and other duties as assigned.
Qualifications: A high school diploma or equivalent education is required, Bachelor's degree preferred. Museum Studies/Arts Administration students encouraged to apply. Applicants should enjoy working with the public, have an interest in science and technology and possess basic computer skills. Retail experience desirable but not mandatory.
Hours to include some weekday mornings/afternoons and at least one weekend day during the spring (approx. 16-20 hours per week). Potential for hours to increase to approx. 30-35 hours per week during July and August. Additional evening hours occasionally available during museum functions and programs.
Please send resumes and cover letters to email@example.com or mail to Patricia Lane, Visitor Services Manager, MIT Museum, 265 Massachusetts Avenue, Bldg. N51, Cambridge, MA 02139.
The MIT Museum seeks temporary gallery staff for a two-week special event. (Training April 13-17, event April 18-26). Duties include managing museum entrances and exits for crowd control assistance, monitoring behavior in the galleries to ensure the safety of visitors and objects, way-finding assistance, and coat-check staffing.
- Ability to remain standing for long periods of time
- Strong customer service skills
- Ability to remain calm in high pressure situations
- High school diploma or equivalent education required, Bachelor's Degree preferred
- Gallery experience preferred
Please send resumes and cover letters to firstname.lastname@example.org
The MIT Museum is seeking high school or middle school educators who, in collaboration with the Education & Public Programs team, will teach science and technology workshops in an informal education environment. This is an excellent opportunity to gain a behind-the-scenes perspective of the Museum, explore current science and technology research at MIT, share your classroom expertise with our staff, and serve as a liaison between the Museum and your school.
The successful applicants will be current middle or high school teachers specializing in science, math, and/or engineering. S/he will be interested in collaborating with the Museum's Education & Public Programs team to evaluate existing workshops, expand the Museum's educational offerings, and learn about informal education pedagogy.
Must be flexible, detail-oriented and a team player. Summer educator positions are temporary part-time or full-time (up to 35 hours/week, M-F) for six weeks starting July 5 (with 1-2 days prior for orientation and training). Compensation of $18-$20/hour will be provided, based on experience. Please send resume and cover letter to
Education & Public Programs
The MIT Museum is looking for individuals who are committed to engaging with the public and sharing enthusiasm and knowledge of MIT, current MIT research, or the MIT experience. Ideal candidates are passionate about science, technology, and art and are able to convey their excitement to Museum visitors of all ages.
Volunteers conduct demonstrations illustrating different academic topics in our galleries - such as holography or robotics - interacting with visitors and empowering them to delve deeper into the subject. Volunteers are encouraged to develop their own demonstrations with the guidance of the Programs and Education team, showcasing areas of research that they want to share with the public, but may also explore our existing visitor demonstrations.
MIT Museum volunteers must:
- have completed high school and be at least 17 years old
- commit to at least 50 hours of volunteering per year
- participate in volunteer training administered by the Museum
- behave in a manner consistent with the Museum's values
Volunteering at the MIT Museum grants you the following benefits:
- Behind the scenes look at Museum exhibitions and collections
- Gallery talks & tours with curators and staff
- MIT Museum shirt
- 20% Museum store discount
- Annual volunteer recognition event
- Four Museum passes for successfully completing annual minimum hours
- Free admission to many Boston-area museums!
Please click here to fill out an application.
The following internships are open to undergraduate or graduate students, or graduates. Internships typically start three times per year: with the Fall or Spring semester, or in the Summer. Internships are unpaid. If course credit is offered by a student intern’s academic institution, we’re happy to discuss terms with the intern’s academic advisor. Résumé and cover letter required for all applications. Collections internships are available during weekday Museum hours only (Monday through Friday 10:00 a.m. - 5:00 p.m.).
The MIT Museum is seeking a highly motivated, detail-oriented intern to assist with a large multi-phased collections move. The candidate will be a highly organized, proactive, flexible individual with excellent analytical, problem solving, communication, and interpersonal skills and the ability to work productively in a collaborative environment. Computer experience with collections databases preferred. The position requires interest or experience in museum studies, archival storage practices, fine art packing or related field. Knowledge of current registration and collections management practices, especially information management, is an advantage. This position involves physical activity. To apply, fill out the online application listing "Move Intern" in the Opportunity field.
The MIT Museum is seeking interns to work with materials related to the institutional history of MIT for semester-long internships. The intern will inventory, arrange and describe small collections of mixed papers and objects from MIT faculty and alumni. The intern will assist in the production of finding aids as appropriate, using the museum's standard format. The intern will learn standards and procedures for safe object handling and will assist with collection inventory and packing as needed. As time allows and based upon the interests of the intern, the intern may learn the basics of cataloging objects in the local database system, marking objects for tracking and research and scanning for reference requests. To apply, fill out the online application listing "MIT General Collections" in the Opportunity field.
The MIT Museum is seeking interns for semester-long internships to work with materials in the Architecture and Design Collections. Projects may include inventory, arrangement, and description of architectural drawings and papers, and production of finding aids as appropriate. The intern will learn standards and procedures for safe object handling and may learn the basics of cataloging objects in the local database system, and assisting with research requests. Additional responsibilities may include projects for current or future exhibitions in the Museum. Interns should have a background in art history, architectural history, architectural design or related fields. To apply, please fill out the online application listing "Architecture and Design" in the Opportunity field.
The MIT Museum is seeking several outgoing, knowledgeable, friendly individuals to make the science and technology in our galleries come alive this summer. Learn about museum education, teach kids (and adults) about engineering, and explore current topics in science and technology. The interns will work in the Education and Public Programs Team leading and developing science and engineering demonstrations and group activities, organizing evening programs, interpreting exhibits and leading gallery tours, assisting with educational workshops, and researching background materials for Museum exhibits and programs. Each intern will develop and implement an independent project that augments current public programming in the MIT Museum.The successful applicants will be current undergraduate or graduate students, studying education, museum studies, science and/or engineering. Must be flexible, detail-oriented and a team player. Some experience working with K-12 audiences preferred.
The competitive Public Programs internships require a commitment of 30-40 hours/week for 11 weeks from June 1 - August 17, 2016. Candidates may arrange for academic credit through their schools. To apply, please fill out the online application listing "Summer Programs Intern" in the Opportunity field. All applicants must submit a résumé and cover letter which should include information about how the internship relates to candidate’s long-term goals.