Research on PROFESSIONAL OUTSOURCING at MIT Sloan School of
Management: Analysis of Strategic, Economic, Technical, and
Organizational Aspects
Lester C. Thurow
Jerome and Dorothy Lemelson Professor of Management and Economics
(curriculum vitae and publications)
Amar Gupta
Co-Director, Productivity from Information Technology (PROFIT) Initiative
(curriculum vitae and publications)
Teaching Assistants: Satwik Seshasai, Amit Jaisingh, Joe Heitzeberg, and Anita Khosla
Objective
The objective of the course is to make students aware of Economical, Technological, Managerial and Organizational aspects associated with offshoring of knowledge-based professional services. The course will achieve this through case discussions of different delivery models (captive center, joint venture, 3rd party), value addition models (low-end, mid-range, high-end), and the impact of business and policy environments to each of these models.
Class Requirementss
Approval of Prof. Gupta for admission to the course
Attendance in all 6 class sessions: Feb. 25, Mar. 10, Apr. 10/14/28, May 12 in E51-315
Minimum one case writeup/presentation
Final paper - 20-25 pages
Tentative Course Structure
Please note: Course structure/speakers subject to change
Feb. 25: Overview
Big picture of offshoring delivery models and value addition models.
How to think about offshoring decision?
Bob Suh, Managing Partner, Global Technology, Accenture
V. Srinivasan (CEO, InfoTech) and S. Khalsa (VP Sales, OneSource), ICICI
Dr. S. Saini, Directory of Radiology, MassGeneral Hospital
Mar. 10: Theoretical models for offshoring
SD Shibulal, Head of Worldwide Customer Delivery, Co-founder, Infosys
Prof. Lester Thurow on the economics of outsourcing
Prof. Amar Gupta on the technical issues of outsourcing
Apr. 10: Political and Legislative Issues
Hon. Robert Reich, former US Secretary of Labor
Raj Malhotra, CEO of Spryance, providing outsourcing from home-based workforce in India
John Ellis, President, Optics for Hire - outsourcing to Russia
Stephen Baxter, Senior Vice President, ERG - outsourcing to China
Apr. 14: Economic and Strategic Issues
John McCarthy, Group - Governance Issues In Outsourcing
John Plansky, Chief Executive, Security Practice, Wipro
Renee Fry, Chief of Staff for Economic Development, Governer Mitt Romney's Office - Position of Massachusetts on Outsourcing
Gio Widerhold, Professor Emeritus, Stanford University - Unnoticed Exports of IP through IP and Tax Implications
Apr. 21: Future Perspectives
Marv Adams, Vice President & Chief Information Officer, Ford Motor Company
Joe Saliba, President, US and Asia Pacific, CGI
Tim Costello , Coordinator of the North American Alliance for Fair Employment
Further Information
Details on the course topic can be found at: http://web.mit.edu/outsourcing
Please contact any of the following individuals:
Satwik Seshasai,
Joe Heitzeberg,
Anita Khosla,
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