Where is the Tech Caller office located?
The Tech Caller office is in W20-022, the Stratton Student Center basement. If you walk down the stairs near the front entrance (facing Kresge) and take a right, the Tech Caller office is at the end of the hall next to a large graphic that reads “Annual Fund Student Headquarters.”
Will I be calling right away after I get hired or is there training?
All new callers go through 3 days of training before they start calling. On day 1 you come in and listen to an experienced
Tech Caller as they make their calls. They will explain the software that we use and you will get to hear them make real calls. On day 2, we go
through the program manual. On day 3, you listen to another experienced caller for half of shift, and then after a break, you call and the
experienced caller helps you so that everything goes smoothly.
Can I work over 6 hours per week?
Yes! You are allowed to work up to 20 hours a week for MIT during the semester and up to 40 hours a week for MIT
during IAP and the summer. All MIT jobs count toward this total, so if you have multiple roles on campus, please ensure your total hours do
not exceed these limits.
Should I bring anything with me to training?
All you will need is a pen or pencil. We will provide everything that you will need during your training.
You need to submit your I-9 to MIT prior to beginning training.
Is there anything I can do before training starts to help the process move faster?
Before coming in, you must complete your I-9 at the
Atlas Center located at 40 Ames Street, Cambridge, MA (E17). They are open from 8am-6pm Monday through Friday.
Are there opportunities to help in ways outside of calling?
Yes! The Tech Caller program offers many opportunities to help the MIT Alumni Association, including making thank-you
videos for donors, staffing events, and more! These activities are a great way to earn extra hours for your paycheck and to network with
people from across MIT.
Are there chances to advance myself in the program?
The program offers several ways for you to advance. After each semester, if you have strong attendance and consistently
reach your 6-hour weekly minimum, you can see a raise of $0.50! There are also other positions that come with pay rate increases, including LEAD
callers, trainers, and supervisors.
