Computing on Campus

The computing environment at MIT includes a wide range of information technologies and resources. Information Systems and Technology (IS&T) supports MIT’s education, research, and administration by providing infrastructure, services, systems, and support for the community’s computing needs.

MITnet. MIT’s network infrastructure in the Cambridge/Boston area is made up of more than 7,500 mi (12,070 km) of fiber, over 7,100 wireless access points, and 4,000 switches that provide on-campus wired connectivity. The MIT Kendall Wi-Fi network covers approximately 1,000,000 ft2 (92,903 m2) of outdoor space in the Kendall Square area and surrounding neighborhoods. The MIT Regional Optical Network—a 2,500 mi (4,023 km) optical ring—connects the MIT network to New York City and about 10 other locations, including the Massachusetts Green High Performance Computing Center. MIT’s 100-gigabit backbone supports connections to Internet2 and the Energy Sciences Network, which in turn provides access to the CERN Large Hadron Collider. MIT also has 10-gigabit dedicated connections to Amazon, Comcast, and Apple, as well as dual redundant 10-gigabit links to the commodity internet.

Services and software. IS&T provides extensive IT services and software to the MIT community:

  • Email, productivity applications, and collaboration services
  • Enterprise cloud platforms and secure computing services and software
  • Managed servers through a hybrid cloud environment
  • Athena, MIT’s academic computing environment, which provides a variety of software for students, faculty, and staff

Systems. IS&T maintains core systems, including SAP (MIT’s administrative system of record), the MIT Student Information System, the Stellar course management system, the Data Warehouse, and MIT’s identity and access management systems.

Support. The IS&T Service Desk handles approximately 25,000 telephone calls, 10,000 in-person requests, and 55,000 emails per year. Support teams provide desk-side support to over 50 departments, labs, and centers. The Knowledge Base draws on the cumulative IT expertise at MIT to deliver close to 10,000 self-help articles.

For more information, visit MIT IS&T.