MBTA Ticket Vending Machine

Human-Use Experience Analysis

Home Experience Pros and Cons Improvements References

The Experience

I decide to add value to my card. There are 3 preset options and one more option for other amount. Assuming other amount means you can input your own amount, I choose that option. I've heard that the preset options are often not equal to exact multiples of fares, meaning that you end up with unused money on your CharlieCard since it is not enough to pay for one fare.

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