2.744 Human Use Analysis

Self-service car washes are the go-to places for auto-owners who are trying to get rid of the dirt, mud, salt or dead bugs on their cars in the most budget-friendly way possible (apart from letting the rain wash everything off). Self-service car washes have been around for a long time, but there has not been much changes to them in years. These car washes are almost identical everywhere, with the same set-up, equipment, etc. Some may have a few more functions, or some may accept more payment methods, but that’s mostly all that differ. In this assignment, the self-service car wash user experience is studied and analyzed, and an improved design is proposed to make the experience more enjoyable and convenient for its diverse group of users. Read on to learn more!