HomeSearch Sitemap Contact

Shortcuts Go
   Request Services Maps & Floor Plans In Development & Construction Sustainability About Us Parking and Transportation For Facilities Employees  
 
nav bullet off Department Directory
nav bullet off Org Chart
nav bullet off Campus Construction
nav bullet on Campus Services & Maintenance
 - Campus Services
 - Repair & Maintenance
 - Repair & Maintenance Operations
nav bullet off Facilities Engineering
nav bullet off Utilities
nav bullet off Infrastructure Business Operations
nav bullet off Mission & Goals
nav bullet off News & Features

Repair & Maintenance Operations

Kevin Connolly, Manager

The Repair & Maintenance Operations group is responsible for a comprehensive range of operational activities, from managing the stockroom and the Operations Center to implementing Building Automation Systems, Capital Renewal, Project Management, and Quality Assurance/Quality Control.

The Operations Center continuously monitors all life safety and mechanical systems, including fire alarms and heating and cooling systems. Team members work 24/7 to ensure quick response to emergencies and to make sure that all critical systems are functioning.

Request services

To request standard repair or maintenance services, use Service Requests in the Atlas system. Note that basic services are covered by the Facilities operational budget while special services include a fee.

If you need to report a repair or maintenance emergency, call 617-253-4948. Between 7:00 AM-4:30 PM, you will be connected with the Customer Service Center, which assists with work order processing and customer service issues. Outside of those hours, you will be connected with the Operations Center.

 CONTACT INFO

Emergencies

617-253-4948

Facilities

Department Directory

Repair & Maintenance Operations

Kevin Connolly
Manager, Repair & Maintenance Operations

Jen Sweeney
Administrative Assistant

Customer Service Center

Office Hours: M - F, 7AM - 4:30PM
Key Distribution Hours: M - F, 8AM - 4PM
Phone: 617-253-4948
Building: 7-019
Email: dof-csc@mit.edu

making MIT work accessibility Massachusetts Institute of Technology