Our Six Divisions Provide Exceptional Service

As stewards of the campus, it is our duty to preserve and protect MIT’s physical assets. It’s also our goal to provide outstanding services to our customers. With over 600 employees working in six divisions, there’s always a lot going on every day.

On these pages you can learn about our six divisions and what their roles and responsibilities are. The divisions include: Business Resources; Campus Planning & Design; Engineering; Operations; Project Management (Design and Construction); and Utilities.

The Operations Division is the largest group in our Department and is comprised of Custodial Services; Grounds, including Recycling and the Movers; Mail Services; and Repair and Maintenance, which includes the Operations Center. The Operations Center monitors the Institute’s life safety and mechanical systems and alerts our response teams when emergencies arise.

Our staff members are project managers and carpenters, systems engineers and custodians, mail processors and gardeners and others who support the Institute’s education and research mission through services from energy conservation to cleaning, from renovation planning to lab safety checks. Together they are making MIT work today and preparing a sustainable learning environment for future generations.