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Atlas Consolidates Service Requests

Atlas provides a central system for requesting services from the Department of Facilities. Enhanced tools and processes make it easier for people to create service requests and users are now able to track their pending, in-process and completed requests.

Repairs, Installations, and Cleaning, too

You can request a repair in Atlas and also order “sales work” or special services such as carpentry, cleaning, event set up and more.

Check the Status of Any Work Order

All requests receive a work order number that allows you to check the status of your job. There is also a search feature you can use to check all the orders you’ve submitted.

View or Change Parking Reservations

Use Atlas to order visitor parking passes or request department parking passes.

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 CONTACT INFO

Emergencies

617-253-4948

Facilities

Department Directory

Customer Service Center

Office Hours: Mon-Fri, 7 AM-4:30 PM
Key Distribution Hours: Mon-Fri, 8 AM-4 PM
Phone: 617-253-4948
Building: 7-019
Email: dof-csc@mit.edu

making MIT work Massachusetts Institute of Technology