Aguateros: SMALL SCALE WATER ENTREPRENEURSExample of: Private sector involvement in service provision
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Asuncion, Paraguay |
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Summary
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Over the last 20 years in the city of Asuncion in Paraguay, a system of approximately 400 independent small-scale providers of water (aguateros) was developed that meet the domestic demand for water of close to 400,000 mostly low-income people. The system developed when water carriers and truckers figured ways to lay cheap but reliable piping, and took advantage of new well drilling technologies. Customers of these independent private providers normally live in areas which are less accessible and where the public water companies (CORPOSANA-SENASA) find it difficult to deliver drinking water at reasonable cost.
The typical aguatero is a capitalist who organizes a water supply system for the purpose of making money, investing its own money or borrowing funds from commercial banks to drill the well and set up the distribution network. Aguateros are subject to all conditions that apply to any commercial undertaking, including payment of local and state taxes, and so on. Investments made for drilling wells, establishing the distribution network, as well as other equipment are recouped through connections charges levied on end-users. Taking into account that their typical customer is a low-income family, aguateros allow their customers to pay on an installment basis charging market rates of interest. Cost of operating the water systems are met through reasonable monthly tariff charges, collected by each individual entrepreneur. Connection charges are set at levels comparable to those establish by public sector suppliers, despite the subsidies the latter usually receive. Total monthly payments for a family connected to an independent small water provider will be around 8% of minimum wages during the early period when families have to make installments for connection and will drop to only 3% when payments are limited to the operation tariff. Water quality is good and, in most places, available 24 hours a day. Aguateros are subject to water quality certifications every six months. Aguateros have joined forces and created an association to protect their interest, strengthen their public image, and prevent government attempts to drive them out of business. In spite of efforts by the state owned company (CORPOSANA) and an important public initiative to expand the water system to low income neighborhoods, the aguatero system is expanding and seems to be highly appreciated by low-income families. Other cities in Paraguay (Ciudad del Este and Encarnacion) have developed similar water provision systems. As a result of the aguatero system, Paraguay urban water coverage has been extended to families and communities that otherwise would have no proper services. |
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For further information:
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Objectives
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Private providers seek to make a profit by providing water service to low income families.
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Components and Process
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Small-scale independent water providers in Paraguay operate along the same lines although there are differences in scale. A typical operation will normally include the following steps:
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Lessons:
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The system of independent water providers of Asuncion shows considerable efficiency and has highlighted four important points:
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What worked and why?
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What didn't work and why?
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TIPS:
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To Learn More:
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Contact Tova Solo at LCSFU, World Bank. Telephone 202-473-4760 or at tsolo@worldbank.org The Wall Street Journal, November 27, 1998, pg. A11 and February 4, 2000, pg. A19 |
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