Workshop Presentations (presentations are ordered as they appear on the agenda)

Presentations from Thursday, Nov. 20
8:30-8:35am	Welcome Cynthia Barnhart, Chancellor, MIT View presentation on MIT TechTV.
8:45-9:00am	NSF Perspective on Service Innovation: The Need for Strong Academic Partnerships with Industry and Government Grace Wang, Deputy Assistant Director of the Directorate for Engineering, NSF     View presentation on MIT TechTV.
9:00-9:15am	Overview of Partnerships for Innovation: Building Innovation Capacity Solicitation Sara Nerlove and Alexandra Medina-Borja, NSF View presentation on MIT TechTV.
9:15-10:15am	Ingredients for Successful Academic-Industry Partnerships Chair: William Rouse, Stevens Institute of Technology Panelists: James Spohrer, IBM; Joseph Sussman, MIT; Daniel Siewiorek, Carnegie Mellon University; Patrick Harker, University of Delaware Harker Paper: Corporations on Campus: University of Delaware and Syracuse University Work Together with JPMorgan Chase in a Model of Industry-Academic Collaboration Designed to Live Up to Its Full Potential Siewiorek Talk Outline: Models of Industrial Relation Siewiorek Workshop Slides: Models of Industrial Relations (powerpoint slides) View presentation on MIT TechTV.
10:30-11:30am	Industry and Government Perspectives Chair: James Spohrer, IBM Panelists: J. W. (Hans) Hofstraat, Philips Research; Heather Woodward-Hagg, National Veterans Engineering Resource Center (VERC); Tetsuro Takahashi, Fujitsu View presentation on MIT TechTV.
11:30am-12:15pm	Q&A Session View presentation on MIT TechTV.
2:00-3:15pm	Imagining the Future and the Role of Human-Centered Design in Smart Service Systems Chair: Paul Maglio, University of California, Merced Panelists: John Carroll, Penn State; Brian Scassellati, Yale University; Kent Larson, MIT Carroll Paper: Co-production Scenarios for Mobile Time Banking View presentation on MIT TechTV.
3:45-4:00pm	Framing the Field of Smart Service Systems with Human Factors at Core Richard Larson, MIT Larson Workshop Slides: Framing the Field of Smart Service Systems with Human Factors at Core (powerpoint slides) View presentation on MIT TechTV.
7:00-9:00pm	Dinner After dinner speaker: Sanjay Sarma, MIT Office of Digital Learning View presentation on MIT TechTV.
Presentations from Friday, Nov. 21
8:40-9:10am	NSF Vision for Smart Service Systems Research Pramod Khargonekar, NSF Discussant: Ali Jadbabaie, MIT View presentation on MIT TechTV.
9:10-9:50am	The Next Brain: Augmented Cognition in Service Systems Dylan Schmorrow, Soar Technology, Inc. Discussants: Olivier de Weck, MIT; James Spohrer, IBM View presentation on MIT TechTV.
9:50-10:10am	Exponential Forces of Technological Change: Moore's Law and More Laws Chair: Daniel Roos, MIT Speaker: Jessika Trancik, MIT Paper: Statistical Basis for Predicting Technological Progress View presentation on MIT TechTV.
10:30-11:40am	Grand Challenges for Social Innovation: Transdisciplinary Research in Smart Service Systems Chair: Richard Larson, MIT Panelists: Kent Larson, MIT; Calestous Juma, MIT; Maja Mataric, University of Southern California; Donald Norman, University of California, San Diego View presentation on MIT TechTV.
11:40am-12:50pm	Transdisciplinary Fundamental Research Problems: Examples of Rigor in Service Science Research and Convergence of Cognitive/Behavioral Science and Computer Science with Engineering Chair: Daniel Berg, University of Miami Panelists: Dimitris Bertsimas, MIT; Justine Cassell, Carnegie Mellon University; Nalini Venkatasubramanian, University of California, Irvine; David Woods, Ohio State University View presentation on MIT TechTV.
3:00-4:00pm	Team Presentations Co-Chairs: Richard Larson and Kent Larson, MIT View presentation on MIT TechTV.