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Campus Services & Maintenance

Keith Diggans, Director

Campus Services & Maintenance is the backbone of the physical plant, supporting MITís systems and buildings with a range of services that includes preventive maintenance, routine and emergency repairs, in-house engineering, and safety measures.

Campus Services

Anchored by the Customer Service Center, the Campus Services group provides on-campus custodial and cleaning services, grounds services, services for and management of MIT department vehicles, mail services, and management of recycling and materials.

Repair & Maintenance

The Repair & Maintenance (R&M) group is responsible for the 24/7 preventive, corrective, and reactive maintenance that keeps the buildings and mechanical and structural systems on campus operating efficiently and reliably.

Repair & Maintenance Operations

The Repair & Maintenance Operations groupís responsibilities include running MITís Operations Center, managing its stockroom of tools and parts, and implementing quality assurance/quality control processes.

Area Managers

Each Area Manager oversees a specific group of buildings on campus and is available to assist facilities managers with services in those buildings. The current Area Manager map shows each group and its manager.

Facilities Environment, Health & Safety (EHS)

The Facilities EHS office is responsible for providing a safe and healthy workplace for MIT employees by identifying and remediating potential hazards and ensuring EHS compliance in the operational divisions.

Off-site Facilities

The Off-site Facilities team is responsible for supporting the off-campus sites where MIT conducts research and educational activities, ensuring that all systems are operating efficiently and reliably.

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Department Directory

Campus Services & Maintenance

Keith Diggans
Director, Campus Services & Maintenance

Paula Tierney
Senior Administrative Assistant

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