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Hurricane Katrina: Insurance
Insurance Policy
General Home Insurance
According to the Insurance
Information Institute, homeowners insurance
provides
financial protection against disasters. Homeowners insurance generally
covers
many areas including the house, its contents, and personal liability
claims
against policyholder and other members of the household. The coverage
that each
person wants to get depends on their needs and priorities and the
insurance
premiums depend on the coverage each individual chooses. An insurance
premium
is the amount paid or to be paid by the policyholder for coverage under
the
contract, usually in periodic installments (Dictionary, 2006). Each household's insurance premiums is also
weighted on the square footage of the house, building costs,
construction
materials and features, crime rate in the neighborhoods, probabilities
of
disasters and distance of the closest fire hydrant or fire station, and
the
conditions of plumbing, heating, and electrical system (Insurance
Information
Institute). Generally, the homeowners insurance covers from disasters
such as
“windstorm, hail, fire, lightening, theft, aircraft, vehicles, smoke,
vandalism, malicious
mischief, explosion,
breakage of glass, explosion and riot or civil
commotion.”
(California Department of Insurance, 2004). Most home insurance
generally does
not cover flood, earthquakes, or maintenance related damages. There are
three
basic types of home insurance policies:
- HO-2 or the Basic Home Insurance Policy which
covers the
value of the home, personal liability protection and theft. The Basic
Home Insurance Policy is usually required by the mortgage companies to
purchase.
- HO-3 or the Comprehensive Home Insurance Policy is
the
policy that most people have and it covers most of what a general home
insurance should cover such as fire, lightening, theft, wind, water
(not flooding) and etc.
- HO-8 or the Special Home Insurance Policy is highly
recommended and usually used by the homes prone to certain natural
disasters (although even this plan does not cover flood insurance or
earthquake insurance). (The Different Types of Home
Insurance, September 21, 2006)
These are the most common types of
homeowners insurance, but
each of
these
different types of coverage
also have about three subdivisions on
which
homeowners can choose their limits.
- Actual Cash Value is the type of limit in which the
homeowners will get reimbursed with the fair market value (amount house
would sell for with no outside pressure).
- Replacement Cost Value Policy is the type of limit
in which
homeowners can rebuild their homes without any deduction (the insurance
money might still not cover for all the money it might take to rebuild
but they will reimbursed for most part of it) but they will not be
funded for improvements on their homes to keep up with the building
codes.
- Guaranteed or Extended Replacement Cost is the type
of limit
in which homeowners will be reimbursed fully to rebuild their home even
if it exceeds policy limits, although they still will not be funded for
improving their homes to new building codes. (Spend on Life, November
13, 2006)
According to Insurance Focused, the
first option of the actual cash
value
option generally cost twenty five percent less than the replacement
cost value
policy and the replacement cost value on AVERAGE cost about $400 to
$1000. Although
there is extensive home insurance provided by various private insurance
companies like State Farm, they still do not provide for flood
insurance and
according to FEMA, floods are the number one natural hazards in the United States.
National Flood
Insurance Plan (NFIP)
Thus, to cover
the damages caused by floods, the United States Federal government
created the
National Flood Insurance Policy under the National Flood Insurance Act
of 1968.
National Flood Insurance Plan defines flooding as the general and
temporary
condition of partial or complete inundation of normally dry land areas
for the
overflow of inland or tidal waters or from the unusual and rapid
accumulation
or runoff of surface waters from any source. The premiums for flood
insurance
are assessed by criteria similar to that of general home insurance. On
average,
NFIP's premiums cost about $370.00 per year. However, there are many
factors,
when followed, can help reduce this rate (National Flood Insurance
Guide,
2006). Updating homes to newest building codes and giving each home the
best
possible protection against flooding can cause the cost of the NFIP to
decrease. Furthermore, if the home owner's community participates in
the
Community Rating System, and the community follows the measures to
decrease the
possibility of damages caused by flood, then the flood insurance for
homeowners
in that community will decrease by 5% to 45%. Home owners can obtain
NFIP
either directly through FEMA or with the Write Your Own programs
through
private insurance companies. In the WYO
program, homeowners basically buy their flood insurance from their
insurance
agency whose flood insurance is backed by the NFIP. Although the NFIP
is not
mandatory in all areas, it is still strongly recommended and urged by
FEMA for
everyone, even those not living in high risk areas to buy this policy.
When the
homes are backed by the federal loans, then the government determines
if the home is in the
Special Flood Hazard Area. If the home is determined by the government
to be in
such an area, then NFIP is made mandatory and must be purchased within
forty
five days of notification. Also, when the government provides
assistance to
rebuild homes after a nationally declared flood disaster, it can make
purchase
of NFIP mandatory after the assessment of the area. Thus far, 19000
communities
participate in the NFIP program and NFIP provides up to the $250,000 of
building coverage and $100,000 of content coverage (National Flood
Insurance
Guide, 2006).
Federal
Emergency Management Agency (FEMA)
Governor
Kathleen Blanco declared a State of Emergency
on August 26, 2005 and requested disaster relief funds from federal
government
on the 28th. President Bush then declared Sate of Emergency on the 28th
and
thereby giving federal assistance. On August 29th, President Bush
declared
Hurricane Katrina as a major disaster and by September 8th, $52 billion
in aid
was assigned in aid to the victims of Hurricane Katrina by the Congress
(Kunreuther, 2006). Overall, the victims of Hurricane Katrina were left
helplessly
while the federal and state government played the blame game. FEMA
waited two
days after the storm hit to activate a national response plan. Michael
Chertoff,
secretary of Homeland Security claims that he did not know that the
levees will
be over topped or breached until the morning of the damage. However,
Chertoff
claims that he kept asking Brown, who was not trained to take on the
role of
director of FEMA, if FEMA was all set and Brown claimed they had what
they
needed to respond to hurricanes (CNN, 2006). However, once the
hurricane blew
over, and victims of Katrina still were not helped, Brown was removed
as head
on September 9th, and he resigned on 12th. However, Brown also claims
that it
was not FEMA's job to evacuate the residents, it was the governor's and
state's
job to do so and FEMA's help cannot be provided until the state
declares its
need for help. (Stone, 2005)
Insurance
Ambiguities
Ambiguities and
Problems with Insurance
The sheer
magnitude of the damage caused by Katrina-related events has led to
difficulty in
determining the cause of building destruction. The ambiguities in
homeowner’s insurance
policies have led to multiple lawsuits. The typical homeowner’s
insurance policy,
HO-3 policy, is for broad risk and covers everything except for
specifically
stated exclusions such as flooding. Although water damage is explicitly
defined
as “flood, surface water, waves, tidal water, overflow of a body of
water, or
spray from any of these, whether or not driven by wind; and water or
water-borne
material which backs up through sewers or drains,” the leveling of
homes has
led to the inability to differentiate between wind-related damage,
which is
covered by homeowner’s insurance, and flood related damage, which is
only
covered by the optional National Flood Insurance Program, or NFIP.
Court
Cases/Legal Atmosphere
In the
case Leonard
v. Nationwide Mutual Insurance Co., the court ruled in favor of the
insurance
company citing the damage to the plaintiff’s residence as “attributable
to the incursion
of water.” This court case applies to thousands of Nationwide Mutual
Insurance policyholders
also affected by Hurricane Katrina.
The
complexities inherent in insurance policies and the lack of
transparency of
insurance companies contributed to the large volume of Katrina-related
lawsuits
clogging the Louisiana
courts. Specifically in the Leonard v. Nationwide Mutual Insurance
Co.
case, the attorney for the plaintiff claimed the references to
windstorms and
hurricanes led the client to believe hurricane damage would be covered.
Richard
Scruggs filed a suit for 669 State Farm policyholders claiming the
reports
issued by State Farm were biased. (Kunzelman, 2006) According to
Richard, State
Farm reassigned its adjustors who designated wind as a factor and
generated a
generic report that blanketed all damages as “storm surge” based. In
State
Farm’s homeowner’s policy, storm surge is included in the definition of
flood
water and therefore is not covered. State Farm defended the validity of
its
assessment and stood by its story of the storm surge serving as the
reason for
the damage.
The burden of
determining the cause of destruction lies with the insurance company,
and if
the damage is determined to be water-based, then “they must clearly
demonstrate
the cause of the loss,” according to the Insurance Commissioner of Mississippi on
September
7, 2005. (Goldberg, 2005, 4)
Although
insurance companies have been bombarded with class action law suits
concerning
competing water and wind damage claims, the buzz in the current legal
atmosphere
surrounds two major cases, namely Mierzwa v. Florida Windstorm
Underwriting
Association and the battle between Mississippi Attorney General Jim
Hood and
a consortium of insurance companies including Mississippi Farm Bureau
Insurance, State Farm Fire and Casualty Company, and Allstate Property
and
Casualty Insurance Company. In the Mierzwa case, the court
ruled the
defendant insurance company owed the full amount of the policy in a
“total
loss” situation including the damage caused by flooding, which is
excluded from
the homeowner’s policy. This decision had a huge impact on the
insurance
carriers because they essentially became responsible for an externality
specifically excluded from their contract. Mississippi Attorney General
Jim Hood
added to this momentum when he won the case declaring “certain
provisions” in the
insurance contracts “void and unenforceable because of consumer’s
reasonable expectations.”
(Wilson,
2005,
2)
The legislative atmosphere
post-Katrina favors policyholders, and this relationship is
demonstrated by Louisiana’s
Rule 23. Rule 23
“suspends the right of any insurer to cancel
or nonrenew any personal residential, commercial residential or
commercial property
insurance policy covering a dwelling, residential property or
commercial property
located in Louisiana that sustained damage as a result of Hurricane
Katrina or
its aftermath, or Hurricane Rita or its aftermath.” “Rule 23 provides
sufficient time for the Louisiana Citizens Property Insurance
Corporation to prepare
insurance products that provide adequate property insurance to Louisiana
citizens
subsequent to Hurricane Katrina and Hurricane Rita.” (Wooley, 2005, 2)
Flood Zones
Flood zones
and associated flood risk
Flood
Plains refer to the areas
around bodies of water that have a tendency for flooding. These areas
are
usually flat and have fertile land, thus making the land an ideal place
to build
upon in terms of agriculture and city development. Water is easily
accessible
in terms of transportation and for use in the city and farmlands. Thus,
disregarding
the danger and risk associated with these high-risk areas, these flood
plains
have been developed. But the government regulates these areas through
the
National Flood Insurance Program, or NFIP, by mapping these areas in
terms of
different criteria, such as flood data collected over the years and
elevation
contours. The NFIP uses these maps and data to assign insurance rates
in areas
that fall in to these flood plains.
The way communities that fall
into these high-risk areas are regulated is based on incentives given
by the
NFIP to these communities. NFIP uses the Community Rating System, or
the CRS,
as a way to encourage communities to do their best to protect
themselves by
classifying them based on whether they follow their certain regulations
and
lower them accordingly. There are 18 activities that the communities
have to
follow and these fall in to four categories: (i) Public Information,
(ii)
Mapping and Regulations, (iii) Flood Damage Reduction, and (iv) Flood
Preparedness.
After the communities have been assessed they are assigned a class from
1 to
10, 1 being the highest rating. If a community falls in the Class 1
category
they may receive up to a 45% premium discount in their insurance rates,
whereas
a Class 9 rating would receive up to a 5% discount (a Class 10
community is a
community that does not participate in the NFIP program). (FEMA, 2006)
New
Orleans has been divided into several
flood zones, ranging from areas with low flood risk and areas with high
risk.
These zones classifications are assigned letters and areas with
specific letter
zones must complete different requirements. The FEMA zones that are
prevalent
in New Orleans
are Zones B, V19, V16, A0-A8, A10, A13, and A14. Areas that are
classified as
Zone B areas are not required to have flood insurance. Areas that are
classified as Zone A areas have to carry flood insurance because they
have a
high risk of flooding. The higher the number next to the letter (such
as A6 or
A10) signifies a higher risk of flooding. Areas that are classified as
Zone V
are coastal areas with a high risk of flooding and must also carry
flood
insurance. Again the higher the number next to the letter the higher
the risk
of flooding is in the area.
The majority
of the other areas show a rating that requires flood insurance
according to the
NFIP, showing the magnitude of the problem that flooding presents in
this area.
(City of New Orleans,
2006)
Percentage of people
that had NFIP and/or other types of insurance
A major
problem faced by many
citizens after the all the destruction and horror of Hurricane Katrina
was the
prospect of picking up the pieces of their lives and rebuilding. This
led to
the problem of dealing with the costs of rebuilding, which in turn led
to insurance
problems. According to estimates made soon
after Katrina, the costs of uninsured losses have reached the $100
Billion
mark, while costs of reimbursing people with insurance reached $34
Billion.
(Baade, 2005)
Building Codes
Pre-Hurricane
Katrina building codes for flood protection were virtually non-existent
in New Orleans.
Protection
against hurricanes was never a priority for New Orleans residents. While there
are no
statistics for how many residents individually furnished their homes,
we can
assume most homes were not wind and flood protected since most of the
residents
have an “It will not happen to me” attitude (Kunreuther, 2006. 2).
Hurricane protection
was not a priority segment of the government responsible for New Orleans
either. The state of Louisiana
did not create
any building codes nor did it require local governments to enforce or
develop
local building plans. The city itself has also never created any
building codes
to minimize flood damage (Burby, 2006. 8).
The only
building code required for lower lying areas of New Orleans was created by the
Federal
Emergency Management Agency (FEMA). The code required flood insurance
and a
base flood elevation (BFE) for certain areas of the city (Lambert
Advisory,
2006. 3).
The
white
sections labeled B represent higher elevation areas in New Orleans
where flood
insurance and base flood is not required The BFE for low lying areas
was last updated
in 1984. The advisory BFE required all residential homes to
raise their
buildings 1.5 feet above the home’s nearest sidewalk, patio slab, or
deck
(Lambert Advisory, 2006. 9). Because
B
zones were protected by levees and have higher elevation, they have
less than “1%
chance of flood a year” (FEMA, 2006. par.12). As a result, FEMA did not
require
these areas to be protected. Buildings built before 1984 were also
unprotected
since the FEMA’s BFE applied the “grandfather” rule. So, only homes
that were
hugely renovated or built after 1984 had to follow FEMA’s Base Flood
Elevation
Advisory.
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