What sort of problems can I come to REFS-X for?

Simply put- anything that is bothering you. Common stressors include quals, advisor struggles, adjusting to the new city/country, experimental/research difficulties, or feelings of loneliness and isolation. Students have also used REFS resources for advice on tough conversations, switching labs, or going on medical leave. Please don't hesitate to contact us!

How do I set up a meeting?

You can either email us at refs-x@mit.edu or at our individual emails listed under the people tab. Every REF is trained, and familiar with the challenges that a typical student in our department might face. When emailing us individually, or to the group email, you can disclose as much as you feel comfortable sharing. We are an entirely confidential service.

What is the difference between talking to a REF or a friend?

Having a trusted friend is wonderful, and we strongly encourage you to use all resources that you are comfortable with. You can consider REFS-X, however, as a neutral, non-judgemental source that will never pressure you into a decision. Additionally, all conversations held with a REF are strictly confidential. You might want to consider talking to us for fresh perspective, or support.

What does confidential mean?

Confidential means that your information is strictly kept with us. No student, department, administrator, or faculty can request the information of a conversation between a student and a REF. We are entirely private sounding boards for you to work through any challenge that might be bothering you.

What are the qualifications to be a REF?

Every REF goes through a 40 hour conflict-management training course. The details of the course are found here. After meetings, we are expected to keep up with our skills by hosting monthly meetings with other departments that share a REFS program.

What are the meetings with a REF like?

Meetings are very informal! After you email us, one of us will be happy to talk to you. We prefer meeting to discuss in person, since email and phone often aren't the easiest methods to communicate with, but are still viable options if you feel most comfortable that way. We discourage strictly email conversations, as it can become difficult to maintain confidentiality through email. Meetings often happen over lunch or coffee during the day.

During the meeting, the REF will listen to your concerns, and discuss potential options you might have. REFS will not try to solve the problem, but can review the details of the situation, and possible options, and resources you have available to you.

How can I join REFS-X?

If you are a graduate student in the Chemical Engineering Department, please send us an email. All interested REFS must be willing to commit to a 40 hour training that occurs over 2 weeks in a workshop offered during IAP, early and late summer, and a semester-long Fall course. Attendance is mandatory for the certification.