Water and Sanitation for All: A Practitioners Companion

• Water and Sanitation for All: A Practitioners Companion
• Water and Sanitation Site Map
• Introduction: What's the purpose of this Toolkit?
  • Water Utilities Partnership (WUP)
  • Final Workshop Summary, WUP Project No. 5, Abidjan, November 19-22, 2002
• Action Checklist: Key Issues and Challenges
  • Action Checklist: The Situation
• Funding & Cost Recovery
  • Establishing Pricing Policy
  • Establishing Financing Mechanisms
  • Setting-Up Payment Systems
• Policies and Legal Aspects
  • Making Policy
  • Defining Legal Framework
  • Establishing Regulations
• Customers and Providers: Who is the client? Who are the providers?
  • Putting the Customer First
  • Providing Services
  • 10-country report on Small Scale Independent Providers
• Levels of Service
  • Introduction
  • Sanitation
  • Water
• Resources
  • Abbreviations
  • Bibliography
  • Case Examples
  • Definitions
  • Tools
  • Institutions and Websites
    • Networking & Coordination Associations
    • Information Resources
    • Professional Associations
    • Service Providers in Africa
    • Developmet Agencies
    • Non-Governmental Organisations
    • Training Institutions
    • Institutions and Websites
    • Country Programs in Africa
    • Country Programs Elsewhere
  • Image Library