GOALS & COMMUNICATION Stakeholder Communications
It is important to ensure that key stakeholders are involved before a training
is decided, throughout the planning process, and especially when decisions are
to be made.
Key Questions:
- Who are the stakeholders for this topic?
For example, this may include content owners
across departments or disciplines. It could also
include potential instructors and designers. Finally, it would include those
in decision-making areas for program cost and staff time. Make a point to discuss
with all stakeholders
the rationale for the program, gather their input, and keep them informed throughout
the process. - How will the roles in this training project be agreed upon: stakeholder,
training manager, developer/designer, trainer, sponsor, etc?
- Have the criteria been developed, and a process discussed, to decide whether
or not to go forward with the training?
- How will diverse constituents be fully involved?
- What information is helpful and to whom?
- When should information be disseminated?
- What cost factors need to be clarified
with which stakeholders?
 |