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Publications

Books

  • Belobaba, P., A.R. Odoni and C. Barnhart (editors)
  • The Global Airline Industry, Wiley, 2009.
  • Bamber, G.J., J. Hoffer Gittell, T.A. Kochan, A. von Nordenflycht
  • Up In the Air: How Airlines Can Improve Performance by Engaging Their Employees, Cornell University Press, 2009.
  • Bianco, L., P. Dell’Olmo and A. R. Odoni (editors),
    "New Concepts and Methods in Air Traffic Management"
    Springer, 2001.
  • de Neufville, R. and A.R. Odoni,
    "Airport Systems: Planning, Design and Management"
    McGraw-Hill, 2002.
  • Gittell, J.H., "The Southwest Airlines Way:
    Using the Power of Relationships to Achieve High Performance"
    New York: McGraw-Hill, 2003.

Book Chapters

  • Andreatta, G. and A. Odoni, “Analysis of Market-Based Demand Management Strategies for Airports and En Route Airspace”
    In Operations Research in Space and Air, Tito Ciriani (editor), Kluwer Academic Publishers, 2002.
  • Austin, R.A. and J.H. Gittell, “When It Should Not Work But Does ”
    In Business Performance Measurement, Andrew Neely (editor), Cambridge University Press, 2002.
  • Barnhart, C., M. Ball, G. Nemhauser, and A. Odoni “Air Transportation: Irregular Operations and Control”
    In Transportation Handbook II, Gilbert Laporte and Cynthia Barnhart (editors), to appear in 2006.
  • Barnhart, C., Cohn, A.M., Johnson, E.L., Klabjan, D., Nemhauser, G.L., and Vance, P.H., “Airline Crew Scheduling”
    In Handbook of Transportation Science (2nd Edition), Randolph W. Hall (editor), Kluwer Academic Publishers, 2001.
  • Belobaba, P., “Airline Network Revenue Management: Recent Developments and State of the Practice”
    In Handbook of Airline Economics (2nd Edition), McGraw-Hill, 2002.
  • Busacker, T. and Clarke, J.-P., "Managing Airline Alliances”
    In Handbook of Airline Strategy: Public Policy, Regulatory Issues, Challenges and Solutions, McGraw-Hill, 2001.
  • Gittell, J.H., “Coordinating Work through High Quality Connections; A New Role for Organization Design ”
    In Positive Organizational Scholarship, Kim Cameron, Jane Dutton and Robert Quinn (editors), Berrett-Koehler, forthcoming.
  • Gittell, J.H., "Relational Coordination: Coordinating Work through Relationships of Shared Goals, Shared Knowledge and Mutual Respect."
    In Relational Perspectives in Organization Studies, eds. O. Kyriakidou and M. Ozbilgin. Edward Elgar Publishers, 2006.
  • Gittell, J.H., "A Theory of Relation Coordination"
    In Positive Organizational Scholarship: Foundations of a New Discipline, eds. Jane Dutton and Robert E. Quinn, San Francisco: Berrett-Koehler Publishing 2003.
  • Gittell, J.H. and Austin, P., "When It Should Not Work But Does: Anomalies of High Performance"
    In Business Performance Measurement, ed Andy Neely, Cambridge University Press, 2002.
  • Odoni, A., “Congestion Pricing for Airports and for En Route Airspace”
    In New Concepts and Methods in Air Traffic Management, Bianco, L., P. Dell’Olmo and A. R. Odoni (editors), Springer, 2001.
  • Gittell, J.H. "Coordinating Services Across Functional Boundaries: The Departure Process at Southwest Airlines"
    In Best Practices in Customer Service: Case Studies and Strategies, eds R. Zemke and J. Wood, HRD Press, 1998.

Journals

  • Ball, O., R. Hoffman, A.R. Odoni, and R. Rifkin, “A Stochastic Integer Program with Dual Network Structure and its Application to the Ground Holding Problem”
    In Operations Research. Volume: 51. January-February 2003, Number: 1. Pgs: 0167-0171
  • Ball, O., R. Hoffman, A.R. Odoni, and R. Rifkin, “The Air Traffic Static Stochastic Ground Holding Problem with Aggregate Demands”
    In Operations Research. January-February 2002.
  • Barnett, A., and D. Czerwinski,“Airlines as Baseball Players: Another Approach to Evaluating an Equal Safety Hypothesis,”
    Management Science, forthcoming.
  • Barnett, A.,and S. Martonosi,“How Effective is the Security Screening of Airline Passengers?”
    Interfaces, forthcoming.
  • Barnett, A.,“CAPPS II: The Foundation of Aviation Security?”
    Risk Analysis, 24, (2004) 909-916.
  • Barnett, A., “Bag Match: At Last”
    The Congressional Record, January 23, 2002.
  • Barnett, A., “Air Safety: End of the Golden Age?”
    Journal of the Operational Research Society, August 2001. (Based on the Year 2000 Blackett Memorial Lecture, Royal Aeronautical Society, November 2000).
  • Barnett, A., "Free-Flight and En Route Air Safety: A First-Order Analysis"
    Operations Research. Volume: 48. November-December 2000, Number: 6. Pgs: 0833-0845.
  • Barnett, A., G. Paull and J. Iaedeluca, “Fatal US Runway Collisions Over the Next Two Decades”
    Air Traffic Control Quarterly, 8, No. 4, 2000.
  • Barnett, A., R.Shumsky, M. Hansen, A.Odoni, G. Gosling, "Safe At Home? An Experiment in Domestic Airline Safety Security"
    Operations Research Volume: 49. March-April 2001, Number: 2. Pgs: 0181-0195
  • Barnhart, C., and Cohn, A.M., “Airlinle Schedule Planning: Accomplishments and Opportunities”
    Manufacturing and Service Operations Management, forthcoming.
  • Barnhart, C., and Cohn, A.M., “Improving Crew Scheduling By Incorporating Key Maintenance Routing Decisions”
    Operations Research, forthcoming.
  • Barnhart, C., P. Belobaba, and A.R. Odoni, “Applications of Operations Research in the Air Transport Industry”
    Transportation Science, 37, (2003) 368-391.
  • Barnhart, C., T. Kniker, and M. Lohatepanont, "Itinerary-Based Airline Fleet Assignment"
    Transportation Science, 36:2 (2002) 0199-0217.
  • Barnhart, C., A.Farahat, and M. Lohatepanont , “Airline Fleet Assignment: An Alternative Model and Solution Approach Based on Composite Variables”
    submitted to Operations Research, May 2001.
  • Belobaba, P. and L.R. Weatherford, "Revenue Impacts of Fare Input and Demand Forecast Accuracy in Airline Yield Management"
    Journal of Operational Research Society, Vol. 53, No. 8 (2002), pp. 811-821.
  • Bratu, Stephane and C. Barnhart,“Flight Operations Recovery: New Approaches Considering Passenger Recovery”
    Journal of Scheduling, 9:3, (2005).
  • Fan, Terence P. and A.R. Odoni, “A Practical Perspective on Airport Demand Management”
    Air Traffic Control Quarterly, 10, No.3, pp. 285-306, 2002.
  • Gittell, J.H., “Cost/Quality Tradeoffs in the Departure Process? Evidence from the Major U.S. Airlines”
    Transportation Research Record, 1480: 25-36, 1995.
  • Gittell, J.H., “Organizing Work to Support Relational Coordination”
    International Journal of Human Resource Management, 11, No. 3, pp. 517-539, 2000.
  • Gittell, J.H., “Paradox of Coordination and Control”
    California Management Review, 42, (3): 177-183, 2000.
  • Gittell, J.H., “Investing in Relationships: An Interview with Southwest Airlines' Top Management Team”
    Harvard Business Review, June 2001.
  • Gittell, J.H., "Supervisory Span, Relational Coordination and Flight Departure Performance: A Reassessment of Post-Bureaucracy Theory"
    Organization Science, 12(4): 467-482, 2001.
  • Gittell, J.H., "Relationships Between Service Providers and their Impact on Customers"
    Journal of Service Research, 4(4): 229-311, 2002.
  • Gittell, J.H., T. Kochan, R. McKersie and A. von Nordenflycht, "Options for Rebuilding Labor Relations"
    Perspectives on Work, 7(2), 2003.
  • Gittell, J.H., A.. von Nordenflycht and T. A. Kochan, “Mutual Gains or Zero Sum? Labor Relations and Firm Performance in the Airline Industry"
    Industrial and Labor Relations Review, 51(2): 163-179, 2004.
  • Gittell, J.H. and L. Weiss, "Coordination Networks Within and Across Organizations: A Multi-Level Framework"
    Journal of Management Studies, 41(1), 2004.
  • Gittell, J.H., "The Power of Relationships "
    MIT Sloan Management Review, 2004.
  • Gittell, J.H. and Kochan, T.A., "Low Cost Competition in the Global Airline Industry"
    Perspectives on Work, 9(3), 2006.
  • Gittell, J.H., Cameron, K., Lim, S., Rivas, V., "Relationships, Layoffs and Organizational Resilience: Airline Responses to Crisis of September 11th,"
    Journal of Applied Behavioral Science, 2006.
  • Gorin, T., and P. Belobaba,“Impacts of Entry in Airline Markets: Effectsof Revenue Management on Traditional Measures of Airline Performance”
    Journal of Air Transport Management, 10(4), 257-268, 2004.
  • Gorin, T., and P. Belobaba,“Revenue Management Performance in a Low-Fare Airline Environment: Insights from the Passenger Origin-Destination Simulat,or”
    Journal of Revenue and Pricing Management, 3(3), 215-236, 2004.
  • Jiang, H., L. Ren, R.J. Hansman, "Analysis of Future Air Cargo Demand in China,"
    Appeared in AIAA 3rd Annual Aviation Technology, Integration, and Operations (ATIO) Technical Forum, Nov 17-19, 2003 in Denver, Colorado, AIAA-2003-6770.
  • Karlsson, J., A.R. Odoni, and S. Yamanaka, "The Impact of Infrastructure-Related Taxes and Fees on Domestic Airline Fares in the United States"
    Journal of Air Transport Management, 10: 283-2911, 2004.
  • Kniker,T., C. Barnhart and M. Lohatepanont, "Itinerary-Based Airline Fleet Assignment"
    Transportation Science, forthcoming.
  • Kochan, T.A., von Nordenflycht, A., McKersie, R. and Gittell, J.H., "Airborne Distress: How Can Labor Recover in the Airline Industry?"
    New Labor Forum, 14(2): 39-51, 2005.
  • Lohatepanont, M. and C. Barnhart, “Airline Schedule Planning: Integrated Models and Algorithms for Schedule Design and Fleet Assignment”
    To appear in Transportation Science.
  • Mainville Cohen, A., and C.Barnhart, , "Improving Crew Scheduling By Incorporating Key Maintenance Routing Decisions"
    Operations Research Volume: 51. May-June 2003, Number: 3. Pgs: 0387-0396
  • Martonosi, S., and A. Barnett, "Terror is in the Air"
    Chance: A Publication of the American Statistical Association, Spring, 2004.
  • Perlow, L., Gittell, J.H. and Katz, N., "Contextualizing Patterns of Work Group Interactions: Toward a Nested Theory of Structuration"
    Organization Science, 15(5): 520-536, 2004.
  • Stamatopoulos, M. A., A. R. Odoni and K. G. Zografos, “A Decision Support System for Airport Strategic Planning”
    Transportation Research C, 12, 91-118, 2004.
  • von Nordenflycht, A., and T.A. Kochan, "Labor Contract Negotiations in the Airline Industry"
    Monthly Labor Review, 18-28, 2003.
  • Yamanaka, S., J. Karlsson and A. Odoni, "Aviation Infrastructure Taxes and Fees in the United States and the European Union"
    Transportation Research Record, forthcoming, 2006.

Proceedings

  • Fan, Terence P. and A. R. Odoni, “The Potential of Demand Management as a Short-Term Means of Relieving Airport Congestion”
    Proceedings of EUROCONTROL-FAA Air Traffic Management R&D Review Seminar, Santa Fe, NM, 2001.
  • Gittell, J.H. and K. Bahde, “Building Connections: The Relational Role of the Boundary Spanner”
    Under preparation for the Academy of Management Meetings, August 2003.
  • Leal de Matos, P., A.R. Odoni and V. Rivas, “The Economic Contribution and Productivity of Air Traffic Management,”
    Proceedings of ATM-2005 EUROCONTROL-FAA Conference, Baltimore, MD June 2005.
  • Mukherjee, A., D. Lovell, M. Ball, A.R. Odoni and G. Zerbib, “Modeling Delays and Cancellation Probabilities to Support Strategic Simulations”
    Proceedings of ATM-2005 EUROCONTROL-FAA Seminar, Baltimore, MD, June 2005.
  • Odoni, A.R., “Congestion Pricing for Airports and for En Route Airspace”
    Proceedings of ATM-1999 International Conference, Capri, Italy, 1999.
  • Rose, N. L., “The Impact of Bankruptcies on Airline Service Levels”
    American Economic Review Papers and Proceedings, 415-419, May 2003.
  • Tam, R. and R. John Hansman, “Impact of Air Transportation on Regional Economic and Social Connectivity in the United States”
    AIAA Air Transportation, Integration, Operations Conference, Los Angeles, Sept 2002.

Teaching cases

  • Gittell, J.H. and R. Oliva, “Southwest Airlines in Baltimore”
    Harvard Business School Case, N9-602-156, 2002.
  • Gittell, J.H. and R. Oliva, “Southwest Airlines in Baltimore”
    Harvard Business School Supplement, N9-602-157, 2002.
  • Gittell, J.H. and R. Oliva, “Southwest Airlines in Baltimore”
    Harvard Business School Teaching Note, N9-draft, 2002.
  • Gittell, J.H. and C. O’Reilly, “JetBlue Airways: Starting from Scratch”
    Harvard Business School Case, N9-801-354, 2001.
  • Gittell, J.H. and C. O’Reilly, “JetBlue Airways: Starting from Scratch”
    Harvard Business School Teaching Note, 5-801-386, 2001.
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