Durability and Sustainability Efforts Are Key to Success

Our staff are very pragmatic people who are service minded. There’s a sense of camaraderie on many levels that manifests itself in the kinds of initiatives we generate.

The Continuous Quality Improvement (CQI) initiative is generating ideas on how to improve service and reduce process steps needed to complete a project. For example, a new truck brochure created by one CQI team shows people in a fun way how to order our Repair & Maintenance services. Over 1,000 have been distributed on campus already. Another CQI team streamlined the financial process on how our invoices are paid.

The longevity and sustainability of a building are of utmost importance to Facilities. As a result of our efforts to achieve these qualities in our structures, several of our buildings have received awards, including our Central Utilities Plant. In addition, our environmental efforts were acknowledged with commendations and a Go Green Award from the City of Cambridge.

A department newsletter, The Foundation, features stories on our employees, their work projects and their personal accomplishments. Every issue highlights awards that Facilities staff receive as well as compliments from our customers.

With all the new construction on campus, it’s important to keep the MIT community informed. We do that through construction updates, by sending emails and now, with our News & Features page. Look here for news and photos of what Facilities is up to on campus.