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Org Chart

Facilities is a large department, and its smooth operation requires cooperation between all of our different service areas. Each group in Facilities has its own accountability, but all of the groups work together as a team to achieve the department’s mission.

Currently, the department is structured in five sections: Campus Construction; Campus Services & Maintenance; Facilities Engineering; Utilities; and Infrastructure Business Operations.

Department of Facilities [org chart]

Campus Construction [org chart]

  • Project Management
  • Project Planning
  • Systems Performance & Turnover

Campus Services & Maintenance [org chart]

  • Campus Services
  • Repair & Maintenance
  • Repair & Maintenance Operations
  • Area Managers
  • Environment, Health & Safety
  • Off-site Facilities

Facilities Engineering [org chart]

Utilities [org chart]

  • Central Utilities Plant
  • Utility Projects

Infrastructure Business Operations [org chart]

  • Applied Technology, Research, and Innovation
  • Communications and Customer Engagement
  • Finance & Administration
  • Parking & Transportation




Department Directory

Campus Construction

Richard Amster
Director, Campus Construction

Sue Crowley
Senior Administrative Assistant

Campus Services & Maintenance

Keith Diggans
Director, Campus Services & Maintenance

Paula Tierney
Senior Administrative Assistant

Facilities Engineering

Carlo Fanone
Director, Facilities Engineering

Kim Bigelow
Senior Administrative Assistant


Janine Helwig
Director, Utilities

Bernadette Drinkwater
Senior Administrative Assistant

Infrastructure Business Operations

Joe Higgins
Vice President for
Campus Services and Stewardship

Helen Balzano
Senior Administrative Assistant


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