TABLE OF CONTENTS

 

 

 

 EXECUTIVE SUMMARY
 
Introduction
 
 What is Knowledge Management?
 Defining Knowledge Management
 The Goals of Knowledge Management
 Functions of Knowledge Management
 Challenges and Critical Success Factors of KM
 Technical Requirements of Knowledge Management Systems
 
 Knowledge Management and the Underlying Technology
 Corporate Intranets
 The Internet Based Intranet and Knowledge Management
 
 IntraKNets ã : Intranet-based Knowledge Management Solutions
 Demand
 Supply
 
 Knowledge Management Industry Players
 
 Industry Solutions
 
 Case Examples
 Hewlett Packard (HP)
 Buckman Labs
 American Management Systems, Inc. (AMS)
 Other Cases on KM and Intranet initiatives
 
 Bibliography