SafeRide

Updates & Alerts

Spotlight

TransLoc App Update As TransLoc prepares to sunset the TransLoc Rider app on January 29, 2021, this is your friendly reminder that riders will need to download the TransLoc app moving forward. Customers who have already selected hard and soft push dates can rest assured those will be honored. For all other customers, starting December 14, Rider app users will see a soft push in-app message telling them to download the new TransLoc app. A hard push message will go live January 15, 2021 to remind users that the Rider app will not be operational after January 29, 2021. Stay at Home Advisory A stay at home advisory has been issued between the hours of 10 PM and 5 AM. The advisory doesn’t apply to those who are commuting to class, lab or work, or who are picking up food or seeking medical care. SafeRide shuttle services will remain available to members of the MIT community who are engaging in essential activities during these hours. Shuttle service changes View the updated SafeRide schedule below. Questions regarding shuttle services may be directed to shuttles@mit.edu or 617-253-1440. SafeRide Campus route shuttle will resume service on August 31, from 6 PM – 11 PM, Sunday — Saturday. Beginning August 31, SafeRide on-demand services will increase services from 6 PM – 2:30 AM, Sunday — Saturday.

The Parking & Transportation Office operates MIT's safety shuttle service, known as SafeRide. SafeRide provides a safe means of transportation at night within and around the MIT campus and to some Boston neighborhoods where MIT students live. This is a free service and is available to all members of the MIT community who have an MIT Kerberos account.

During the COVID-19 situation, the SafeRide shuttle’s hours of operation will be 6 PM to 2:30 AM Sunday through Saturday as of Monday, August 31. (Normal hours ours of operation are from 6 PM to 2:30 AM Sunday through Wednesday and 6 PM to 3:30 AM Thursday through Saturday.)

In addition, the SafeRide fixed-route Campus shuttle service is scheduled to resume as of August 31, and all SafeRide services will be offered in OnDemand mode starting at 6 PM each night. Please note that “last call” for an on-demand ride will be 30 minutes before the end of service at 12 midnight (last call is 11:30 PM).

Schedule overview (beginning August 31, 2020)
SafeRide Mode	Sun-Wed	Thurs-Sat
Fixed-route mode	6 PM – 11 PM	6 PM – 11 PM
OnDemand mode	6 PM – 2:30 AM Note: Last call 2:00 AM	6 PM – 2:30 AM Note: Last call 2:00 AM

How OnDemand works

During the OnDemand mode, instead of waiting at a shuttle stop, members of the MIT community who need a safe ride can use the TransLoc Rider mobile app or online service to request a pickup and drop-off at locations within the designated SafeRide zone. In OnDemand mode, a 14-passenger van will provide door-to-door transportation similar to Uber or Lyft.

SafeRide hours of operation and zones

Fixed-route mode

SafeRide shuttles carry riders between designated shuttle stops at scheduled intervals along a fixed route (view maps below for routes, stop locations, and schedules). The fixed-route shuttle service for the Campus route is scheduled to resume August 31. All other fixed route shuttles have been temporarily suspended due to the COVID-19 situation.

Schedule
Sunday-Saturday, 6 PM – 11 PM

Current routes as of August 31: route maps/schedule

• Campus PDF or realtime schedule

Please note that inclement weather, vehicle maintenance, and heavy traffic conditions may affect the times listed on the schedules.

The SafeRide vehicles are driven by employees of our parking and transportation vendor, SP+, who maintain direct communication with the SafeRide Office and the MIT Police.

The SafeRide service has designated a wheelchair-accessible vehicle for each route. These vehicles are available on-call to anyone who requires this service during the scheduled hours.

OnDemand mode

A rider requests a pickup at a location within the pickup zone via the TransLoc Rider app or online service. Shuttles travel to in-zone locations as requested by riders. No set pickup times, no set route. Shuttle goes where needed, when needed within the designated zone.

Schedule
Sunday–Saturday, 6 PM to 2:30 AM (Request by 2:00 AM) )
Note that with the temporary schedule, MIT shuttle services end at 2:30.

Zone map (full year)

• OnDemand zone map (PDF)
• Note that the OnDemand mode zone will remain the same all year, with no separate schedule or zone for holidays/summer.

Using the SafeRide OnDemand Service

• Request a pickup using the TransLoc Rider app or the online program (if you don’t already have it, download the TransLoc Rider app or visit the TransLoc Rider site to access the program).
• When you login to the app or program, bypass the “username / password / create account” fields and choose “MIT Transit” from the list of universities. Note: To connect correctly with MIT’s OnDemand service, you should always login by choosing “MIT Transit” instead of entering a username and password.
• First-time users will be prompted to create an account. View the step-by-step guide on the FAQ page.
• The app or program will guide you through the process of selecting pickup and drop-off locations. View the step-by-step guide on requesting a pickup.

Contact information

• For any shuttle service questions, call 617-253-1440 or email shuttles@mit.edu.
• Students may also contact the Office of the Dean for Student Life with general concerns and questions. Call Judy Robinson, Senior Associate Dean for Residential Education, at 617-253-4052.