1. The Need for Creative Thinking
    1. The Theoretical Need
    2. The Time Sequence Trap
    3. Misperceptions about Creativity
    4. Sources of Creativity
    5. Lateral Thinking
    6. Design and Analysis

    (p. 73) "Creativity is a great motivator because it makes people interested in what they are doing. Creativity gives hope that there can be a worthwhile idea. Creativity gives the possibility of some sort of achievement to everyone. Creativity makes life more fun and more interesting. Creativity provides a framework for working with others as a team."

  2. Lateral Thinking Tools and Techniques
    1. The Six Thinking Hats
    2. The Creative Pause
    3. Focus
    4. Challenge
    5. Alternatives
    6. The Concept Fan
    7. Concepts
    8. Provocation
    9. Movement
    10. Setting Up Provocations
    11. The Random Input
    12. Sensitizing Techniques
    1. Application of the Lateral Thinking Techniques
    2. Harvesting
    3. The Treatment of Ideas
    4. Formal Output
    5. Group or Individual
  3. The Application of Creative Thinking