Benchmarking Water & Sanitation Utilities: A Start-Up Kit. Transportation, Water and Urban Development Department: Water & Sanitation Division, The World Bank, Washington, D.C. 1999. (8 page summary; Kit contains interactive CD) (PDF Download of Summary)
Designing Pro-Poor Water and Sewer Concessions: Early Lessons from Bolivia. Kristin Komives. Private Participation in Infrastructure, Private Sector Development Division. World Bank, Washington D.C. 1998. 35 pages. (PDF Download)
Economic Regulation of Water Companies. Michael Klein. Policy Research Working Paper No. 1649. The World Bank Private Sector Development Department. September 1996. 44 pages. (PDF Download)
Improving Access to Infrastructure Services by the Poor: Institutional and Policy Responses. Penelope Brook and Warrick Smith. Background paper for the Private Sector Development Strategy Paper, World Bank, Washington D.C., October 2001. (46 pages) (PDF Download)
"Regulation Infrastructure for the Poor: Perspectives on Regulatory System Design," Warrick Smith, World Bank. International Conference: Infrastructure for Development: Private Solutions and the Poor, May 31 - June 2, 2000, London, United Kingdom. (pdf download available)
"Regulation of Cesspit Emptying Services to Ensure Access for Low-Income Urban Communities: A Case Study of Public-Private Initiatives in Dar-es-Salaam", Mukami Kariuki, Water and Sanitation Program, Bill Wadera, AquaConsult. International Conference: Infrastructure for Development: Private Solutions and the Poor, May 31 - June 2, 2000, London, United Kingdom. (pdf download available)