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Keeping MIT Shining


Cleaning Requests during COVID-19
In light of the COVID-19 environment, our custodial staff received enhanced training in cleaning and disinfecting touch points. Staff also switched to a disinfecting cleaning solution, Morning Mist, that meets the EPA’s criteria for use against SARS-CoV-2. Note that the custodial staff do not clean surfaces in personal offices or cubicles, including desks, chairs, work surfaces, keyboards, monitors, etc. Whenever possible, you should wipe down the high-touch surfaces in your personal workspace. Check with your DLC’s administrative officer about availability of cleaning supplies in your area.

As always, additional cleaning services can be requested following the instructions below. Please note that special decontamination procedures are only required for spaces occupied by individuals who are suspected of having COVID-19 (i.e., are being tested and/or awaiting results) or have been confirmed as positive. In the absence of a suspected/confirmed COVID-19 case, routine disinfection procedures are sufficient.

If your office has a possible exposure related to COVID-19, please first contact MIT Medical, and then call Marty O’Brien, senior manager of Campus Services. Marty can arrange for the services you need and can be reached at 617-253-6728 or, or on his cell at 617-593-8997.

The Custodial Services group works to maintain a high level of cleanliness throughout MIT to support a comfortable learning environment. Custodians work round-the-clock shifts to minimize inconvenience while providing efficient, services to classrooms, labs, offices, and public spaces. Each team's mission is to treat customers in a courteous, professional manner and to provide timely responses to special requests and emergencies.

Order Services

To order cleaning services go to Service Requests in Atlas. Below is a list of some of the services available. There is no charge for our Basic Services, but there is for our Special Services, so be sure you have a Cost Object you can use to order these services.

Basic Services

  • Cleaning classrooms, labs, offices
  • Cleaning entrances, lobbies, restrooms, and corridors
  • Remove trash and recycling waste
  • Emergency responses to bad weather or accidents

Special Services (Requires a Fee)

MIT's Custodial Services does not provide services to non-facilities buildings such as dormitories and some leased properties such as Draper Lab, Technology Square, Whitehead and Broad Institute.



Department Directory

Custodial Services

Thomas Hardy

Customer Service Center

Office Hours: M - F, 7AM - 4:30PM
Key Distribution Hours: M - F, 8AM - 4PM
Phone: 617-253-4948
Building: 7-019

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