HomeSearch Sitemap Contact

Shortcuts Go
   Request Services Maps & Floor Plans In Development & Construction Sustainability About Us Parking and Transportation For Facilities Employees  
 
nav bullet off Cleaning
nav bullet off CRSP Program
nav bullet off Event Setup
nav bullet off Keys & Locks
nav bullet on Mailing & More
 - Campus and USPS Mail
 - Get your address!
 - Shipping and Receiving
 - Intercampus Services and Mass Mailings
nav bullet off Non-Facilities Buildings
nav bullet off Pest Control
nav bullet off Recycling & Trash Removal
nav bullet off Repairs & Installations
nav bullet off Signage
nav bullet off Temperature Issues
nav bullet off Vehicle Maintenance

Use Mail Services to Distribute Materials Near and Far

Spotlight

New shipping policy effective June 30, 2026

  • Anyone who will be shipping materials on behalf of MIT must complete introductory training.
  • Anyone making an international shipment or research material shipment must use eShipGlobal to initiate the shipment (with few exceptions).
  • The policy applies to the Cambridge campus, Haystack Observatory, and Bates Research and Engineering Center.
  • View the shipping policy and access training resources.

MIT Mail Services supports fast distribution of printed and packaged materials both on campus and around the globe. Basic services include incoming mail delivery, outgoing mail pickup, and assistance with meeting USPS and international postal requirements. Certain intercampus services and mass mailings require a fee.

Basic Services

  • Outgoing mail collection and processing for campus and USPS mail (envelopes only, all sizes)
    • Drop boxes are located at more than 40 campus locations; pickup is Monday-Friday at 1:00 PM.
    • For USPS mail, be sure to include postage or a cost object (write the number in the top right corner of the envelope) to prevent delays.
  • Incoming mail processing and delivery for campus and USPS mail, distributed either directly to MIT offices and labs or to Mail Rooms located throughout campus

Shipping and Receiving

  • Review the MIT Shipping Policy before preparing any shipment
  • Assistance with outgoing packages and shipments sent through MIT eShipGlobal
  • Assistance with non-eShipGlobal shipments as needed (including freight)
  • Incoming packages, shipments, and freight: Receiving and processing, primarily at the Ray and Maria Stata Center (32 Vassar Street)

Intercampus Services and Mass Mailings (Requires a Fee)

  • Courier and parcel delivery
  • Mass (bulk) mailing services

US Post Office in W20

Located on the lower floor of the Stratton Student Center (Building W20), the US Post Office branch on the MIT campus accepts packages and envelopes that are stamped or paid for with cash or a credit card. This is the only campus location for sending personal mail and packages.

Request a Service

Email Mail Services for price quotes, scheduling, and general inquiries.

Note: Mail Services is not involved with the delivery of perishables, food, or unboxed furniture. Please do not use Mail Services to send or receive personal mail, food, or packages.

Helpful Tips and FAQ

Your Address

  • When providing your address on an online form, place your building number and room number into the apartment field. This will prevent accidental truncation.
  • Keep your campus address up to date on your MIT profile. The online directory is the only resource for Mail Services if your incoming package is missing information.
  • Notify outside vendors / subscriptions of your new address well in advance of moving. Mail Services forwards mail for entire departments only, not for individuals.
  • To prevent delay in outgoing mail, please provide postage or a valid cost object as well as a clearly marked return address indicating your last name, department, building number, and room number.

Delivery timing and pickup location

  • Delivery confirmation items generally arrive at Mail Services within 24-48 hours of the date listed on USPS tracking and will be delivered to your building’s Mail Room with the next scheduled delivery.
  • Unless your package requires a signature, it will be delivered to your building's Mail Room.
 RELATED LINKS
 Getting Help for Non-Facilities Buildings
 USPS tracking
 FedEx tracking
 UPS tracking
 DHL tracking
 CONTACT INFO

Facilities

Department Directory

Mail Services

Building: WW15
Street Address: 350 Brookline St.
Cambridge, MA 02139-4827
Phone: 617-253-6000
Email: mailsvc@mit.edu

Michael Fahie
Manager

Debbie Puleo
Senior Administrative Assistant

making MIT work accessibility Massachusetts Institute of Technology