Make sure your package arrives safely

Shipping out from MIT

For all outgoing packages and other shipments, please visit the MIT Shipping Policy page and follow the guidance for your specific shipment. As noted in the Policy, training is required for anyone shipping a package on behalf of MIT.

• All research materials shipments and all international shipments must be sent using eShipGlobal (with limited exceptions), which will help you classify your shipment and will guide you through required reviews.
• Hazardous materials and research materials shipments are reviewed and prepared by the Environment, Health and Safety Office (EHS). MIT community members who successfully complete specific training courses can ship certain research materials on their own (see the Shipping Policy).
• International shipments are all reviewed by MIT Export Control (ECO). Remember to gather any necessary export codes before beginning the international shipment process, as you will need to have these codes on hand.
• Export codes include the export control classification number (ECCN), the Harmonized Code, and the Internal Transaction Number (ITN).
• Domestic shipments that are not handled by EHS may also be sent through eShipGlobal. Email the Mail Services team for more info.

Note: Additional costs apply if Mail Services picks up your shipment and/or processes your shipment.

Receiving an incoming package or other shipment

To ensure correct delivery to you, use this address tool when providing your destination address to the shipper. Most MIT buildings have one address for USPS mail and a different address for FedEx deliveries, etc. Always include your building number and room number.

Receiving a pallet

If your building is serviced by a Mail Room, your pallet will arrive there. Mail Services will then deliver the pallet to you if delivery requires only one employee and a pallet jack. We do not break down pallets at the delivery point, but we can help bring the pallet inside the building provided there is enough clearance for the pallet and the tools.

• Use the address tool above to make sure you are providing the correct delivery address for the pallet to the vendor.
• If Mail Services receives a pallet that we are unable to deliver, we will contact you to suggest alternate arraignments.
• For pallets that are oversized, need special equipment, and/or require more than one employee to deliver, contact Calvert Movers at 617-590-9567 or Your Move at 617-623-8545 for assistance.

Note: Mail Services does not handle perishables, food, or unboxed furniture.